• Client Support: The Help Desk

As easy as emailing help@mapsearch.com!

The MAPSearch Help Desk is a way for us to dedicate our service to your company. As a client, you can turn to one easy email address and reach the combined efforts and talents of the whole MAPSearch team.

The Help Desk is a superior process for responding to your reports and research questions. Taken very seriously, your question will not be lost in a “black hole". It will immediately be given a tracking number, stored in our client support database, and responded to in a timely manner.

• The Pipeline Activity Report
  
  As a client, you are entitled to our industry-leading research team that offers a competitive look inside the energy landscape. Each month, the Pipeline Activity Report provides a clear understanding of construction, sales, acquisitions and regulatory statuses of pipeline infrastructure. In addition, the World Wide Refineries report focuses on refineries around the world.
  

          If you are a client and would like to recieve the PAR, email help@mapsearch.com

          If you are not a client but would like a subscription, email sales@mapsearch.com

• Quarterly Updates and Newsletter
  

If you are a premium client, you will receive a data update quarterly-- encompassing infrastructure changes and spatial improvements made to our database. After every data release, our transparent newsletter conveys all these changes in a clear, personal way.

• User Involvement
  

You are a valued user of our data, and an important extension of our team. Be encouraged to communicate often and take advantage of interactive opportunities.

Our annual user group meeting allows face-to-face contact with users. Plan to attend next year, and take part in a table-talk discussion that gives us an understanding of what matters most to our clients.

Join our virtual community for continuous industry coverage and MAPSearch news. Follow us on Twitter or “Like” us on Facebook.

We are always available for office visits. If you would like to schedule a meeting with a GIS tech or sales team member, email help@mapsearch.com.